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About Us

Who We Are
English Blacksmith is a trading name of Provide Online Ltd formed in 1999, a company registered in England number: 3699751. We are an entirely web-based organisation at present with plans to open a number of trade counters in the UK in due course. All support staff operate from our head office, plus a small team at our warehousing facility also in Norwich.

Our Location

Head Office: Unit 11 Shepherds Business ParkNorwich RoadLenwadeNorfolkNR9 5SH
Tel: 01603 871055
Fax: 0871 5227 437
Web: www.englishblacksmith.co.uk
Email:

What we Sell
Our aim is to provide interior professionals and DIYers with a fine selection of handforged iron door furniture, cabinet furniture, window furniture, external ironmongery and non-forged accessories.

Why You Should Buy From Us
If you are looking for handforged iron, you will find a fine selection here on this website coupled with a great after sales support.

Our Pledge To You The Customer
We are completely dedicated to total customer satisfaction with over 30% of new customers coming via recommendations. We understand we have to provide an exceptional level of service and support for our products, to maintain and develop our customer base. Managing Director Steve Sokalsky is committed to adding value to Provide Online Ltd's products through good use of technology, great customer service and old fashioned values. When you buy from us you get a great product and an even better service - Guaranteed For 10 years!

How You Can Contact Us
If you have any questions regarding our service, or suggestions for improving it or our products you can call the Customer Services department on 01603 871055 during normal office hours (GMT), or visit our contact page here.

Why Are We So Much Cheaper Than Local Showrooms?
Because we're direct on the net, our overheads are lower and systems more capable of processing orders at speed. This means we can offer a large range of products at the lowest web-only prices. We do not operate showrooms or employ field sales reps. These savings are passed to you the customer.

Associations, Affiliations & Partnerships:
The Provide Online Ltd corporate Website can be found at: www.provide.co.uk and is the portal responsible for the design and management of Provide Online Ltd Any questions relating to this website are best directed to provide.co.uk.

We are a member of the FSB

We are a member of the Federation of Small Businesses (FSB)
Membership number: 0136 9029

Proud supporters of the better payment practice.

We are proud supporters of the better payment practice.

Authorised Partner for Protx Secure Payment

Authorised Partner for Protx Secure Payment Systems

We are a registered UK company.

We are a registered UK company. You can look us up at Companies House. Company Number: 3699751. Date of Incorporation: 22/01/1999

Members of the UK Web Design Authority

Members of the UK Web Design Authority, promoting good web design practices


We are also affiliated with a number of organisations including:

The Chamber of Commerce
Nominet UK

We welcome any questions, comments or ideas you may have, so please get in touch here.

 
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